OUR PRODUCT
All fragrances offered are 100% original. Products come from legitimate sources and are handled carefully to preserve their quality, composition, and integrity.
Our decants are stored in glass spray bottles to help preserve the fragrance properly. Each bottle is labeled with a printed sticker that clearly indicates the fragrance name and other relevant details.
Decanting is performed using individual syringes to ensure cleanliness and precision. This method helps prevent contamination and preserves the original scent profile of each fragrance.
SHIPPING
What Shipping Methods Are Available?
All orders are shipped through a reliable courier service using Cash on Delivery (COD). Your package is prepared and dispatched shortly after your order has been confirmed.
Do You Ship Internationally?
No. Shipping is available only within Morocco. Orders placed from outside Morocco cannot be processed or delivered.
How Long Will It Take To Get My Package?
Delivery typically takes 24 to 72 hours after the order has been confirmed. The exact delivery time depends on the destination city and the courier’s route schedule. Major cities generally receive packages faster, while more distant locations may require additional time within this range.
ORDERS AND RETURNS
How do I place an Order?
Placing an order is simple. Choose the product you want, submit your order through the website, and wait for a WhatsApp confirmation message from us. After confirmation, the order is prepared and shipped.
How Can I Cancel Or Change My Order?
If you need to cancel or modify your order, you must contact us as soon as possible via WhatsApp or Instagram. Changes can only be made before the package has been shipped.
Do I need an account to place an order?
No account is required. You can place an order directly without creating an account, making the process faster and simpler.
How Do I Track My Order?
Order tracking can be done by contacting us directly through WhatsApp or Instagram. We will provide updates regarding the status of your shipment when requested.
How Can I Return a Product?
Returns are not accepted. Decants are sold specifically for testing and sampling purposes, allowing customers to try fragrances before committing to a full bottle. While returns are not possible, we ensure that all products are guaranteed to be 100% original and handled with care before shipment.